Skratch

Terms & Conditions

Effective Date: 06.03.2023
Last Updated: 1 June 2025

1. Who We Are

This website is operated by Skratch, a web development and design studio based in Gdansk, Poland. You can contact us at: Email: hello@skratch.one Website: https://skratch.one

2. What Information We Collect

We collect personal information you voluntarily provide, including:
  • Name
  • Email address
  • Business name (if applicable)
  • Project information you share via contact forms or booking tools (e.g., Calendly)
We may also automatically collect non-personal data through cookies, such as:
  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent (via analytics tools)

3. How We Use Your Information

We use your information to:
  • Respond to inquiries
  • Schedule meetings or calls
  • Send proposals, invoices, or project updates
  • Improve our website and user experience
  • Send occasional marketing updates (only if you opt in)

4. Legal Bases (GDPR Compliance)

If you are located in the EU/EEA, we process your personal data under the following legal bases:
  • Your consent (when filling out a form or subscribing)
  • Contractual necessity (to provide services)
  • Our legitimate interests (to improve the site and services)

5. How We Share Your Data

We do not sell or rent your data. We may share your data only with trusted third-party services we use to operate our business, such as:
  • Google Analytics (website performance)
  • Calendly (meeting scheduling)
  • Zoho / Gmail (email communication)
All third-party tools are GDPR-compliant or Privacy Shield–certified.

6. Cookies

We use cookies and similar tracking tools to improve your experience. By using this site, you agree to our use of cookies. You can disable cookies in your browser settings.

7. Data Retention

We keep your data only as long as necessary to provide services, comply with legal obligations, or support future collaboration. You can request deletion at any time.

8. Your Rights

Depending on your location, you may have the right to:
  • Access the personal data we hold
  • Correct or delete your data
  • Withdraw consent
  • Lodge a complaint with your data protection authority
To exercise these rights, email: hello@skratch.one

9. Changes to This Policy

We may update this policy occasionally. We’ll post changes here and update the “Last Updated” date above.

10. Questions?

You can contact us at hello@skratch.one for any privacy-related concerns.
Skratch Online Assistant